Collaborative management in a service company goes beyond the completion of the project itself. It affects the organisation of the structure. Collaboration must be universal, from the layout of the premises, to the method of production, even the economic management of projects. Here are the three stages of developing the ‘collaborative mode’.
Are you organised collaboratively?
You know that as a service company, people have to work together in order to give life to the project. Knowing and understanding the challenges of a project, knowing that you’re part of a team and that our work impacts the work of others is essential. The business should therefore be a place which gives its employees the means to exchange ideas and work together, which is achieved in practice by:
• Organisation into work groups with diverse profiles
• Organisation of the physical premises, facilitating informal exchanges and ‘cross-fertilisation’
• Allowing all opinions to be heard…
Are you using collaborative tools?
Once you have organised a great working environment which facilitates exchanges of talent, you also need to be equipped with tools adapted to producing projects collaboratively (division of tasks, data sharing, flow of information).
These popular tools have to be mobile in order to facilitate decision-making, simple to use and of course multi-user. Some example of tools:
And what about collaborative financial management?
The last step of ‘collaboration’ is most certainly the management of the economic aspect of the project. To increase the level of awareness and therefore the involvement of your employees, have you asked yourself the right questions?
• Is the team aware of financial objectives (time, margins…)?
• Are they able to share and exchange this information?
• Are they aware of the impact their work has upon the economics of the project, for example how they are spending their time?
ERP is crucial for this last step. Since it is at the heart of managing both the business and its projects, it becomes the proper support for this economic collaboration. Today, collaboration is no longer restricted to operations.